A History of Transportation & Traffic Experience

Des Moines Truck Brokers, Inc. (DMTB) is Iowa’s 1st and most nationally recognized 3PL. With a dedication to our on-time deliveries and a reputation for paying carriers quickly, we offer the ultimate in service to our customers and carriers because we know that our service is what sets us apart!

Our knowledgeable team offers more than a century of transportation and traffic management experience to help ensure excellent customer satisfaction. Our Account Executives and Account Managers focus on providing creative and unique solutions for each of our customers, while our Carrier Coordinators assure the safety and dependability of each of our qualified motor carriers.

Committed to Exceeding Our Customers Expectations.

As one of the first licensed freight brokers in the United States, DMTB provides long-lasting strength. With a 97% customer retention rate, many clients have loyally relied on us for more than 40 years. We maintain our strong reputation by keeping current with cutting edge technology that helps us move thousands of truckloads every year in 48 states, Canada, and Mexico.

We keep it simple and are dedicated to on-time deliveries and consistent competitive pricing. Our large nationwide carrier network, highest credit and ethics rating and $250,000 surety bond add to your trust.

Call Us Today! 1.800.247.2514|info@dmtb.com

General information about the transportation/logistics industry.

Introducing the New DMTB Driver App!

DMTB has created a new mobile application for drivers, with many FREE benefits that include:

  • Easily take pictures of BOL’s and send them with one click to DMTB for quicker pay. Driver is also allowed to send them to his dispatch or anyone else that is needed. Saving time and money for the driver, no more faxing from truck stops or mailing bills.
  • Easily take/send pictures and document OS&D’s.
  • Don’t like being woken up in the morning for check calls? When you shut down, no matter what time of the day, you can send your location and temperature right to DMTB with one click.
  • Load information can be sent right to the app, driver can sign and accept the load. No more faxing or scanning rate confirmations back. No more scribbling load information down on a piece of paper, makes multi-pick/drop loads a snap.
  • Quick links to DMTB load board and social media sites.
  • Uses your phones GPS location to quickly find nearby Truck stops, Walmart’s and local weather.

Click on your platform below to download and contact a DMTB representative today to get started!

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Theft Plaguing the Trucking Industry, How Can We Prevent it?

This recent story by NBC’s “Today Show” brought to public light something that has been plaguing the trucking industry for many years now, theft. Unfortunately, the thieves only seem to be getting better and more sophisticated. They have warehouses they can store stolen product, they have their own truck and trailers to steal and transport product, and they use computers to steal identities of legitimate trucking companies and falsify documents. They also usually have a team of people, so if a broker or shipper is doing their due diligence and calling references and insurance companies, the person on the other end tells you what the thief wants you to hear for them to sound legitimate. All of this affects everyone from the small to large shippers, brokers carriers, insurance companies and eventually getting passed down to the consumer in the forms of out of stock, higher prices and possibly dangerous black market food and drugs.

Types of theft to be aware of

  • Tractor/Trailer theft or hijacking
  • Breaking into trailer to steal a few items
  • Fraudulently posing at a legitimate carrier, picking a load up only to never be heard from again.
  • Stealing fuel advances

What does DMTB do to protect it’s customers and carriers

DMTB has a very strict Carrier Qualifying Process to make sure we are using safe and legitimate carriers, along with several cross checks to make sure who is calling is part of the company they say they are representing. We use DAT CarrierWatch to monitor active authority, insurance, inspection scores, WatchDog reports and contact info. We then cross check to make sure contact info given to us matches what is on file with the FMCSA. If our Carrier Coordinators see any red flags, they are required to call the contact on file with the FMCSA to verify that person is in fact an agent for the company. We look for any changes or suspicious items on documents such as Authority page, Certificates of Insurance, etc. While thieves are good at doctoring documents to make them look good, they often miss key details on those documents.

DMTB also subscribes to CargoNet to help protect our customers and carriers. “CargoNet provides a multi-layered solution to the cargo theft problem. CargoNet helps prevent cargo theft and increases recovery rates by facilitating secure information sharing among theft victims, their business partners, and law enforcement.” We also purchase CargoNet decals for drivers to place on their trailers to help deter theft, along with emergency cards for drivers for immediate action in case a theft does happen increasing our chances of recovery.

DMTB is also a few weeks away from releasing a driver a cell phone app. The app will provide many features to benefit our drivers and make their lives easier, but also adds a signature confirmation and tracking feature so customers can get real time updates of exactly where their freight is on the road.

What can Carriers/drivers do to protect themselves

  • Be sure all of their contact info is up to date with the FMCSA.
  • Don’t have documents accessible to anyone on your website and only send those documents to people you trust. The Carrier should qualify the broker just as brokers qualify the carrier.
  • Tell your drivers to watch their surroundings as they arrive and depart from their shipping location. (Be extremely cautious when picking up high dollar loads, electronics, clothing, food, metals, building materials)
  • Try to avoid truck stops in high theft areas: Dallas, Chicago, Atlanta, Miami, NY/NJ. If you have to stop take extra precaution.
  • Do not leave truck or trailer unattended in an unsecured lot.
  • Always lock your doors and keep music low when on breaks so that you can hear any suspicious activity.
  • Be on alert if a vehicle strikes you from behind. According to CargoNet it is a common “play” in order to stop and rob the driver.
  • Keep pen and paper handy to note any suspicious vehicle descriptions if you think they may be following you and report any suspicious activity to the authorities.
  • Take an extra moment to look at your surroundings before you open your doors to unload product.
  • Don’t allow your routes to become too predictable, change them up to throw off anyone who may be watching you.

What can Shippers do

  • Confirm with the company hiring the transportation that the name on the side of the truck matches who they say they are sending in.
  • Look for any temporary signage on the door of the tractor. While this can be common, it could also be a red flag in some cases. Make a quick call to verify the hiring company knows who it is.
  • Take a copy of the drivers license, make sure it’s a legitimate ID matching the driver.
  • Use a tracking device in your freight. Many refrigerated loads already use temperature recorders, some upgraded devices have tracking capability as well.

We will never be able to stop all thieves, no matter what we do they will adapt and change. But if everyone works together and does a little extra due diligence hopefully we can put a big dent in the problem. Remember, if something seems suspicious it probably is. Take a minute to step back and evaluate the situation and maybe you can prevent a theft from occurring next time.

COERCION CONCERNS ARE VALID

Highway Bill allows for Financial penalties for carrier abuse

There is a fine line that separates Persuasion and Coercion. The Dictionary defines persuasion as “the act of causing people to do or believe something.” It also states coercion is “to make someone do something by using force or threats.”

Both actions result in someone doing something they do not want to do, but coercion utilizes force or threats. As members of the supply chain, we own the responsibility to please each customer, but it is also our duty to protect our most valuable assets and those are our drivers. No life is worth a truckload of product. Recognizing that a customer is upset because a truckload of cargo is a day late is important but pales in comparison to placing a person’s life at risk.

In the transportation business, carriers are persuaded every day to do things they do not want to do. Drivers may be persuaded to move a load to a less desirable location or haul a load that may make their trailer smell foul, but in the end, many do so with the reward of monetary compensation. Although they may be persuaded to take a particular load, their actions, nor the actions of the shipper or broker, are breaking the law. The driver is willingly doing something that they do not want to and are being compensated for it.

Unfortunately, carriers have been coerced in this industry for years to do things they don’t want to do as well. Threatening carriers with their jobs and livelihood is a far more dangerous practice. According to the Federal Motor Carrier Safety Administration, “coercion occurs when a motor carrier, shipper, receiver, or transportation intermediary threatens to withhold work from, take employment action against, or punish a driver for refusing to operate in violation of certain provisions of the Federal Motor Carrier Safety Regulations (FMCSRs).” These threats or acts of force can potentially influence drivers and carriers in a negative manner which can lead them to commit illegal acts. Such illegal acts can range from drivers exceeding their hours of service, not taking mandatory breaks, and exceeding the speed limit. Not only is coercion unethical, it is also now illegal in the transportation industry and carries a fine of $16,000.

When it comes to transportation, there are many laws and regulations set by the federal government and it is up to each individual driver to know what these laws are and what must be done to abide them. As transportation brokers, it is essential that we also know the transportation laws set forth by the federal government. While it is impossible for each of us to know how many hours a driver has been on the road or when their next mandatory break will need to be made. It is up to the dispatcher and driver to know what is possible within a specified time frame. As transportation providers, it is important that we understand what can be done legally compared to what is lawfully impossible. There is no replacement for common sense and treating motor carriers with respect. Now it is legally enforceable that you are doing what is right and safe for all parties involved.

 

-Jimmy DeMatteis with special thanks to Jason Poulter and ALC

Mexican Border Issues effecting Nogales Produce

Mexican Customs in Nogales has been experiencing major delays due to a system wide software update in the whole country. As a result of this update, interruptions in the service have been experienced in Nogales. FPAA met this morning with CAADES and other local partners to address the issue.

As of late morning on January 12, 2016, FPAA has been told that Mexican Customs has addressed the software issue and that crossings have resumed.

In order to compensate for these delays and to facilitate a higher volume of crossings, FPAA has requested that SAT and US Customs authorize overtime of two hours per day until the software issue can be shown to be resolved.

www.freshfrommexico.com

Happy Thanksgiving from DMTB

Wishing everyone a Happy Thanksgiving Holiday! Please be safe while traveling and remember to share the road and be mindful of trucks as they keep our country moving.

Holiday Hours:

Wednesday – 8-5

Thursday – Closed

Friday – 8- TBD/early afternoon with short staffing

Saturday – 8-Noon with short staffing

As always, DMTB will have someone available 24hrs for any emergencies. 800-247-2514